Teller / Customer Service(Colfax, WI)

Job Title:

Teller / Customer Service

Location:

Colfax, WI

Description:

Full Time

Primary Responsibilites

  • Provide exceptional service including greeting customers, smiling, using the customer’s name and building positive customer relationships.
  • Process deposit and withdrawal transactions for customers including checking, savings, Christmas Club savings, Health Savings Accounts (HSA) and Money Market accounts, Cash Advances, CD’s and IRA’s.
  • Process payments for commercial loans, real estate/mortgage loans, simple interest loans dealer floor plans, home equity loans, MasterCard/Visa, Ready Reserve, and SDB payments.
  • Verify endorsements, place holds, disburse cash, and process CTR’s.
  • Complete change orders and coin orders for businesses.  Run coin machine and roll coin.
  • Sell, cash and redeem cashier’s checks, money orders, Visa travel and gift cards and redeem savings bonds.
  • Assist customers with opening new accounts and banking services including personal online and mobile banking.
  • Maintenance of existing customer accounts for changes such as names, products, POA’s and POD’s.
  • Perform web directory searches and stop payment requests.
  • Count and balance drawer, batch and reconcile transactions throughout the day.
  • Balance vault, order and send out money.
  • Fill, unload and troubleshoot ATM.
  • Refer customers to other internal staff, such as investment center or loan department, as appropriate.
  • Work to promote team environment.  Perform other duties that may be assigned.  Complete all regulatory compliance training.
  • Use cash assist for all incoming and outgoing cash.
  • Clean coin machines, money counters, teller scanners, and teller areas.

Qualifications

  • High school diploma or certificate equivalent and previous cash handling experience.
  • Basic computer, typing, 10 key and math skills are essential.
  • Excellent customer service and the ability to perform a variety of tasks accurately and uphold confidentiality on/off the job is necessary.
  • Ability to adapt to procedural changes.
  • Punctuality and professional appearance/demeanor are expected of all Dairy State Bank employees.
  • Previous cash handling/banking experience preferred.

Interested persons can direct their resumes and cover letters to [email protected] or call Human Resources at 715-234-9181.